Glenn & Greg,
Thanks again for getting your crew here
today. I thought I would pass along an mail I
got earlier today from my wife, Sharon, about
John and Dre. They did a great job. I think it
speaks for itself
Jeff
hi.
if you talk to greg or glenn and want to
tell them - my compliments to the two
guys today.
extremely courteous, professional,
neat/organized and I admire that they
pride themselves on doing excellent
work.
I especially appreciated their
professionalism.
-Sharon
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These guys rock! They are so easy to
work with and provide great results. The
new tv is awesome. I’m never heard the
surround sound sounding so good. I may
have to start watching tv! They seem to
do everything right. Frank, thanks so
much for the recommendation! Two
thumbs up!
Beth
_________________________________
Hi Glenn just wanted to tell you that my
wife can’t say enough good things about
your delivery guys. She said they were
the most helpful and professional she has
ever dealt with. They offered to setup in
any way she wanted and overall just very
friendly, courteous, and out of their way
helpful. She was thoroughly impressed.
Please give them my thanks and kudos.
Thanks again.
Ryan
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Glenn
I have built 5 spec houses in Greenwich
over the last 4 years. I have therefore
been working with several hundred
vendors for various tasks. I can say
without hesitation, that Westfair is in the
top 1% of all vendors I have ever worked
with. It is with great pleasure that I
recommend your firm, as i do to my
clients, who purchase homes from me
and need to upgrade beyond the
standard equipment i provide. Feel free
to have your prospects contact me
directly if they care to further discuss
any project they may consider
undertaking with your firm.
Warm regards,
David
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Hi Glenn,
My wife is extremely pleased with the work.
Andy did an outstanding job! It's perfect. He
installed the system in a great location. It will
be very easy for all of us to use. I set up the
XM service last night and programmed in a
few presets. We couldn't be more grateful for
the way it turned out!
Thanks,
Pat
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Hi Greg,
Everything went splendidly; I am sitting in
my kitchen watching the TV right here at
the counter while I have dinner!
John was great; just as you said. I look
forward to having them work on the other
projects!
Thanks for checking in; I'm very pleased!
Margie
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Glenn,
HI, just wanted to say that we love the tv
and sound system! I also wanted to tell
you how wonderful John and Dan are! I
love those guys. They are so
professional, courteous and take their
work very serious. You can be very
proud of the job that they do. All the
techs that we have had from Westfair
are really great!
Thanks again!
Lori
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I couldn’t be more satisfied with the work, you
and your team are incredible – in a world
where customer satisfaction is a lost art, you
have redefined it in a way others should follow
– it is your differentiator!
Once again thank you for the superior service
– it was a pleasure doing business with you.
Please feel free to use us as a reference at
any time.
Kind regards,
Jeri
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Thanks so much, Glenn! We are thrilled
with our new system - it is truly fabulous
and we have been having so much fun
playing with it. Also, Andy and Dre could
not have been better or more professional
etc. They were great company for two
days :) Thanks so much to you and them
for a picture perfect job! You will be highly
recommended.
All the best,
Leigh
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Subject: testimonial and many thanks...
I write this in strong support of you and
your team. Your design and installation
services are outstanding. Specifically,
you are able to take a very complicated
system, simplify it and make it work well.
In addition, you install it with great
precision, attention to detail, and
cleanliness. The best compliment I can
give all of you is that because you are all
so good you make it look easy!
With many thanks and best wishes to all
Jon
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Andy did a great job with my calibration.
Thanks again.
Art
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Greg
Whatever you did, I can now get all my
audio request music files here in London
too. Just fantastic to have access to my
music again. I love the technology - and
the service too. Thanks,
Chan
|
I want to thank everyone for the terrific
work that was done in such a timely
manner. Dan did a great job this morning
and made the installation seamlessly.
Thank you. Always a pleasure to work
with you fellows. Best,
Drum
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Hey Glenn,
Your guys did an excellent job! They are first
class all the way! You can count on me as a
reference at any time.
Thank you again.
Best Regards,
Ed
____________________________________
The TV, remote and set up are terrific! Great
picture, sound, easy to use, etc. So label me
very happy.
Thanks for all your help on this.
Jack
____________________________________
It was a pleasure working with Greg and the
"boys" and I think they tolerated us well! Will
call if there are any problems, but none so far.
Wendy
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Everything worked out really well. We
thought your team did an excellent job -
great folks to have working for you.
Thanks for everything.
Jim
_________________________________
I just had to tell you that I can not believe
the picture on the new TV. We don't have
HD yet and I can't stop looking at it in
amazement. I also want to thank you for
the attention that you gave my wife and I.
The big box stores could care less about
your needs. You took your time, explained
everything, which allowed us to make an
educated decision. Again, I have to thank
you, and you will see us for our next
purchase.
Thank You
Leo and Debbie
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You delivered exactly as you said you
would, neat, thorough and efficient. I
have even been able to figure out how to
work everything thanks to Andy!
Thanks again,
Chris
________________________________
You all are so awesome! Everything is
perfect and so professional and neatly
done!
Thanks Glenn
Charlotte
________________________________
I am excited about the new system. I've
waited years to listen to music easily (i.e.
not fight my way into a system).
I have always been impressed with
Mark's quiet expertise and talents, so to
see him again was a pleasure.
I thank you all for a job exceedingly well
done by capable and lovely people.
Most sincerely,
Susan
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Greg,
Thanks for the call today.
It has been quite a while since we have talked.
I absolutely love the home theater system you
installed almost two years ago. I also really
like the new remote and the high end Sony
Blue Ray we upgraded to a year ago. When I
play a blue ray disk the TV is the best!
Jason
|
Alisa and I would like to take a moment to
thank you for all your advise and help in
purchasing our Home Theater. We had
quite a large crowd of family and friends
to celebrate Alisa's "Kentucky Derby"
theme birthday party and your successful
effort to deliver and install our system as
promised will always be appreciated.
Having 60 people watching the "Derby" on
our large screen Sony HDTV with
incredible surround sound was the high
point of the party.
We would also like to mention that your
technicians Mark and Greg were the most
professional, careful and courteous
people we have had work in our home.
They were informative about their product
and enthusiastic about the pleasure we
would have when their work was
completed. And they were right! We still
can't believe that we have such an
incredible system in our own home!!!
Between the sales people in your store,
and the installation crew that came to our
home, the whole experience was simple
and the result was fantastic! Thanks
again,
Hunter and Alisa
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Dear Glenn,
On September 12th Andy was at our
home to do a little tune up of our Sony
TV Home Theater and our audio system.
It is now 7 ½ years later and with Andy’s
help, this system is still perfect. I look
forward to ending my day, remote in
hand and in my overstuffed chair. You
may recall that we purchase this
incredible system as part of Alisa’s 50th
birthday present. The system was
installed just 2 days before her Kentucky
Derby birthday party thanks to your
great crew. I am writing to tell you how
important it is to me that 7 ½ years later
Andy, Greg and Mark are still part of
your sales, installation and service
team. I know that the people in my home
are the ones who did the install 7 ½
years ago and they know their stuff.
Thank you for being the person who
does what it takes to keep your staff of
professionals. As a business owner, I
know how hard it is to do this. Your
Westfair service department is more
important to me than any ½ price sale
offered by the Big Box stores. It’s
amazing that quite a few are no longer in
business 7 1/2 years later. If anyone has
any doubts about the value Westfair
offers, please feel free to use my name
and I would be glad to speak to them. I
love my system (Alisa’s B day present)
and I love your service.
Thanks,
Hunter and Alisa
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